No team we know has a “Cool Behavioral Science Stuff” budget line-item. Rather, clients hire us to help them deliver on key work streams in a more impactful way by using a Behavioral Science-fueled approach.
Insight
We observe behavior patterns first and use breakthrough qualitative and quantitative research approaches like Memory Reconstruction and Metaphor Elicitation to unlock the array of conscious and non-conscious motivational and contextual factors at play.
-
Ethnography
-
Journey
-
Personas
Brand
We craft behavior-led value propositions focused on delivering consumer utility in the reality of how people decide. We align with relevant mindsets, framing and value orientations activated in the moment of decision.
-
Positioning
-
Architecture
-
Stretch
Innovation
We define behavioral problems to solve and curate thinking models to push our perspective and get somewhere new. Our approach to innovation is rooted in strategic focus, user empathy and creative inspiration built upon the principles and practices of applied behavioral science and the psychology of creativity.
-
Product
-
Service
-
Experience
Experimentation
In this VUCA environment, we must stop “asking” consumers and start “observing and measuring” behaviors by testing products, brands, ideas… before bringing them to market.
-
A/B Testing
-
Discrete Choice Modeling
-
Implicit Association Testing
Cross-Industry Experience:
Our team has a broad range of experience across industries, including Consumer Packaged Goods, Food Service, Financial Services, Healthcare, Baby Care, Personal Care, Pet Care, Retail, Residential Construction and more.
OUR CLIENTS HIRE US WHEN...
They’re trying to evolve a product into an experience… and into an ecosystem
They need to unlock fresh inspiration and new perspectives based on not only what consumers say…but what makes them tick
They need to move fast and curtail the time and expense of primary research by developing stronger hypotheses to explore… faster.
A brand or product is under-performing… and they’re not sure why
They need to accelerate testing with rapid experimentation to enable continuous value proposition iteration
A Behavioral Design-fueled innovation approach enables teams to build upon -- and test against -- validated patterns of how people think, decide and behave to:
Interrogate consumer insights based on validated behavioral patterns
More confidently identify opportunity areas to explore based on proven interventions to address specific behavioral barriers; backing ideas with scientific evidence
“De-risk" ideas and investments by considering in context and bringing clarity as to what could go wrong and how to solve for potential barriers
Upskill the team to incorporate Behavioral Design into everyday ways of working
